Session one
Melbourne
Monday 5 October
10:00am – 12:00pm, lunch to follow
Le Méridien Melbourne20 Bourke Street, Melbourne VIC
By invitation
Jeremy Nowling runs sales, digital retailing and technology for one of America's most digitally progressive dealer groups. He is in Australia for one week — Melbourne, Brisbane and Sydney.
Same format in each city. Kept small enough to talk about your business, not the market in general.
These are starting points, not a running order. The bulk of the session is open floor — Jeremy takes the room where the questions go, and the more specific you are about your own business, the more useful his answers get.
Dealer principals, general managers, and heads of sales, marketing, aftersales and IT or data. Bring two or three rather than one — the sessions where the whole leadership line is present are the ones that change something afterwards.
The registration form asks what you would most like Jeremy to answer. We pass those through to him beforehand, and they shape where the discussion goes on the day.
No. Jeremy is a dealer, not a vendor. There is no product demo in the agenda. If you want to talk about Impel afterwards we are happy to — but that is a separate conversation.
No — and Rohrman doesn't run Impel exclusively either. A good part of what Jeremy has to say is about how to work with and alongside the vendors you already have, and get more out of them.
Yes. Jeremy will speak to his own stack and his own decisions, including the parts we had nothing to do with. Ask him what he would buy again.
Candid. He has spoken publicly about an audit that found roughly 48% of his customer records unusable, and he is direct about what has not worked. A pointed question gets a pointed answer.
Yes. Margin compression, shifting customer expectations, the staffing squeeze and the pressure to show a tangible return on every dollar of spend are the same conversations in Indiana as they are here. What differs is the local lens — agency models, NVES, and the speed of the Chinese growth curve. Jeremy is briefed on all three, and the session is built so you can pressure-test his decisions against your conditions rather than his.
Two to four from your group. Tell us the roles on the form and we will confirm. If you want a larger contingent, ask about a private session.
We are holding a small number of private sessions that week for larger groups, built around that group's brand mix and priorities. Register your interest below — there are only a few.
The only investment is your time. The better question is what it costs you not to — another quarter working out on your own what someone two years ahead will walk you through in a morning.
Tell us who is coming and we will confirm your place by email within one business day. The sessions are small and we are building a balanced room, so the detail below genuinely matters.
Your email app should have opened with everything filled in. Press send and your seat is requested. If nothing opened, copy the details below and email them to mclarke@impel.ai.